Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with TheVintageBy. Every order is made especially for you, and we work hard to ensure it arrives safely and as quickly as possible.

Order Processing

All of our products are made to order.

Processing typically takes 2–5 business days before your order is shipped.

During holidays, promotions, or periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times after your order has been shipped:

United States

Standard Shipping: 3–7 business days

Canada

Estimated Delivery: 7–12 business days

Europe

Estimated Delivery: 7–15 business days

Australia & New Zealand

Estimated Delivery: 8–15 business days

Rest of the World

Estimated Delivery: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has shipped, you'll receive a confirmation email containing your tracking number.

Tracking information may take 24–48 hours to update after the shipping carrier receives your package.

Shipping Costs

Shipping costs are calculated at checkout based on:

Delivery destination
Number of items ordered
Shipping method selected

Occasionally, we may offer free shipping promotions on qualifying orders.

International Shipping

We proudly ship to many countries worldwide.

International customers are responsible for any customs duties, import taxes, or fees required by their local government.

These charges are not included in the purchase price or shipping cost.

Delays

While we do our best to meet estimated delivery times, delays may occasionally occur due to:

Severe weather
Customs inspections
Carrier delays
Peak holiday seasons
Unexpected logistical issues

We appreciate your patience and understanding.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

If an incorrect or incomplete address is provided, your package may be delayed or returned.

Additional shipping charges may apply if the order needs to be reshipped.

Lost or Stolen Packages

If your tracking information indicates that your package has been lost in transit, please contact us.

We'll work with the shipping carrier to investigate the issue and, when appropriate, provide a replacement or refund.

Please note that we are not responsible for packages marked as Delivered by the carrier but reported as missing afterward. We recommend checking with household members, neighbors, or your local post office before contacting us.