Last Updated: July 2026
Welcome to TheVintageBy. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described below.
Information We Collect
When you visit or make a purchase from TheVintageBy, we may collect the following information:
- Name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely by our payment providers)
- Order history
- IP address
- Device and browser information
- Cookies and website usage data
We only collect information necessary to process your orders and improve your shopping experience.
How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Provide shipping updates
- Respond to customer support requests
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional emails (only if you choose to receive them)
We never sell your personal information.
Payment Security
We do not store your credit card information.
Payments are securely processed through trusted third-party payment providers such as:
- Shopify Payments
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Your payment information is encrypted and handled according to industry security standards.
Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website performance
- Analyze visitor behavior
- Personalize your experience
You can disable cookies in your browser settings, although some website features may not function properly.
Third-Party Services
We may share limited information with trusted partners that help operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Analytics providers (such as Google Analytics)
- Marketing platforms
These providers only receive the information necessary to perform their services.
Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
When your information is no longer needed, it is securely deleted.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your stored information
To exercise these rights, please contact us using the information below.
Marketing Communications
If you subscribe to our newsletter, we may occasionally send:
- New product announcements
- Promotions
- Special offers
- Store updates
You can unsubscribe at any time using the link included in every email.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
While no online system is completely secure, we continuously work to maintain a safe shopping environment.
International Customers
If you access our website from outside the United States, your information may be transferred to and processed in the United States.
By using our website, you consent to this transfer where permitted by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
TheVintageBy
Email: support@thevintageby.com
Customer Support: Monday – Friday
Response Time: Within 24–48 business hours